Our Reviews

Will is always very kind and courteous. He always provides great customer service to me and my family.

They were able to get my car into the shop at the scheduled time, and I had my oil changed, tires rotated, and the car freshly washed in just under an hour. The only issue I experienced was not being able to use my Chevy Rewards points toward the final bill. When I scheduled through the app, I selected the option to apply my reward points for a $58 discount, but that discount was not applied. I am not sure if this issue was related to the dealership or if it was a glitch with the Chevy app used to schedule the appointment.

Great experience. Vehicle repair was a piece of cake. Great staff.

As an older adult and tech challenged, Piles staff is always able to assist and work with us to resolve issues we experience buying a vehicle or scheduling service. I appreciate how friendly and helpful they have always been to my husband and I. Thanks, Piles.

Great employees and delivery experience!

Always friendly and very easy to make an appointment

Will and the service team are always personable and treat me great. In and out and in my way.

Professional, kept things moving without making you feel that they were rushing.

Never go to Piles again

Great dealing with Will at service always gets our vehicle in and out in record time.

The people at Piles do such a great job. From sales to service you can tell they care about helping their customers and doing quality work. Thanks

Started and completed my service work on time! Appreciate that the work was done right and on time.

Randy and Betty were great to deal with. My purchase experience was easy and quick. Thank you

It was good

Always treated so nice.

Service was excellent.

Great dealership. Great service!

As always great to deal with!!

I was in and out in an hour and a half and got what I wanted in a price range I could afford.

Piles service manager did a great job

Will Threlkeld is the best of all time!

Everything was smooth and timely. Everyone was friendly.

I went in for a used car - and saw a 2026 red Trailblazer that somehow knew my name and kept calling to me. So I bought it. I love that car !!!!

it was very easy to schedule an appointment. The staff were very friendly and helpful. My Chevrolet Avalanche was serviced at the schedule time and was done in a timely manner. I did not expect the free carwash, but I did appreciate it. I will definitely come back.

Great professional, friendly customer service. We were kept informed of the process while waiting on parts.

Good and friendly

Excellent service department and my service advisor is the best

I thought the service should only be 1 hour max with appointment.

Everyone was friendly and efficient.

Very friendly and helpful.

Another easy service at Piles Chevrolet. Great customer service. They have earned a lifelong customer. Thanks

Always friendly staff and service.

Great Team to work with.

Will was very helpful and knowledgeable.

I arrived at the dealership shortly before my appointment time. They took my car upon my arrival. I was out of there in an hour.

Good people

Very good people and good service

Everyone was helpful and the transaction went very smoothly. Joe did a great job.

Excellent service.

Efficient and friendly service.

Piles Chevrolet is simply a great group of people. Service is far easier and far better than most of the dealerships in our area. There’s a reason we drive all the way to Dry Ridge.

In and out and friendly they handle being busy very well

Very Professional and Polite. No pressure on buying a car

I'm very happy with my experience at Piles. Chris in Sales and Matt in Finance were great. I was in and out with my new car in about an hour. I will recommend Piles to anyone looking for a new car!!

Friendly and completed the service I requested

A good car at a good price.

Staff is friendly and super helpful.

Excellent service.

Piles service department does a great job.

Excellent service.